If it feels like flying has gotten more unpredictable, you’re not imagining it.

New data shows that in 2025, nearly one in four U.S. passengers experienced a flight delay or cancellation, even though overall passenger numbers barely increased. From packed summer travel months to holiday chaos, disruptions became a major pain point for travelers.

Joining us this morning to break down what’s behind the delays, and what passengers should know about their rights, is Eric Napoli, Chief Legal Officer at AirHelp, an organization that advocates for air passenger rights worldwide.